pubg2 Commitment

Responsible Gambling at pubg2

pubg2 believes every player deserves a safe and controlled gaming experience. This page explains our approach, the tools available, and the steps you can take to stay in control.

Minimum age: 21 years
24/7 Support
International Licence
Play Smart, Play Safe

The minimum age is 21. pubg2 does not allow any underage individual to open an account, make a deposit, or take part in any form of gaming on this platform. If you suspect a child or teenager is using this platform, please contact our support immediately.

Our Principles

Six Pillars of Responsible Gambling

pubg2 builds a transparent and responsible gaming environment based on these principles.

Age 21 Verification

Every new account must go through an identity verification process before being allowed to deposit or play. This ensures that only individuals aged 21 and above can access the pubg2 platform. Documents such as MyKad are used for this verification.

Configurable Deposit Limits

Players can set daily, weekly or monthly deposit limits in their account settings. These limits help you plan your gaming budget more systematically and avoid spending beyond your means.

Session Time Limits

pubg2 provides the option to set gaming session limits. Once the time limit is reached, the system will send a reminder or automatically pause your session so you do not lose track of time.

Breaks and Self-Exclusion

If you feel you need a short break, a temporary break option is available in account settings. For more serious situations, long-term self-exclusion can be activated — this will fully block your access for the chosen period.

Betting History Review

Players can check their betting records and deposit history at any time. This transparency helps you assess your own gaming patterns and make more informed decisions about your gambling activity.

24/7 Customer Support

The pubg2 support team is ready to help you via live chat and email in Malay and English, at all times. If you have concerns about gambling habits — whether for yourself or someone close to you — do not hesitate to reach out.

Understanding Gambling

What Is Responsible Gambling?

Responsible gambling means treating this activity as a form of entertainment — not as a way to earn income, cope with stress, or resolve financial problems. When you set clear limits, understand the risks, and play with money you can afford to lose, that is the foundation of healthy gambling.

At pubg2, we believe players who play sensibly are the ones who continue to enjoy the platform over the long term. That is why we invest in self-control tools and educate players on how to gamble responsibly.

Gambling as Entertainment, Not a Solution

Every form of betting — whether slots, live casino, or sportsbook — carries the risk of losing money. Game outcomes depend on luck and chance. Never use emergency savings, rent money, or funds for daily needs as gambling capital. Set a separate gaming budget and stick to it strictly.

If you find yourself playing to recover losses (a behaviour known as "chasing losses"), this is a warning sign that should be taken seriously. Stop for a moment and calmly reassess your situation.

Protect Those Around You

If you have a family member or friend you suspect has a gambling problem, you can contact pubg2 support for guidance. Other players' account information is confidential, but we can suggest suitable support resources based on your situation.

Also remember to keep your device protected with a password so that underage children cannot access your pubg2 account.

Smart Play Tips

  • Set money and time limits before you start playing
  • Do not play when you are angry, sad, or under stress
  • Take regular breaks — get up, move around, drink some water
  • Do not chase losses — accept that losing is part of the game
  • Play only with spare money you can afford to lose
  • Keep a regular record of your deposits and bets
  • Never borrow money to gamble

⚠️ Warning Signs

  • Playing longer than planned
  • Hiding gambling activity from family
  • Using money meant for necessities to gamble
  • Feeling uneasy or restless when not playing
  • Playing to relieve stress or sadness

Self-Assessment

Recognise the Early Signs of a Gambling Problem

Identifying a problem early allows you to act sooner before it becomes more serious.

01

Constant Thoughts
Thinking about gambling all the time even while doing other daily activities.

02

Increasing Bets
Feeling the need to raise the amount wagered to get the same level of satisfaction as before.

03

Trying to Stop but Failing
Having tried several times to cut down or stop gambling but without success.

04

Financial Problems
Having difficulty paying bills or loans because money has been used for gambling.

05

Relationships Affected
Gambling is starting to affect relationships with a partner, family or friends.

06

Lying About Gambling
Hiding the amount of time or money spent on gambling from those close to you.

07

Relying on Others for Help
Borrowing or asking money from others to cover gambling losses.

08

Neglecting Responsibilities
Missing work, studies, or family duties because too much time is spent gambling.

Control Tools

Self-Exclusion Tools at pubg2

We provide a range of tools you can use on your own without needing to contact support first.

Immediate

Temporary Break

Activate a break for 24 hours, 7 days or 30 days. Your account will be paused and cannot be used to log in or deposit during that period.

Long-Term

Self-Exclusion

Request self-exclusion for 6 months, 1 year, or permanently. Once activated, your account cannot be reopened until the period ends. Contact support to proceed with this process.

Financial Limit

Deposit Limit

Set a maximum deposit amount per day, week, or month. This limit takes effect immediately and cannot be increased within 24 hours of a change.

Time

Session Time Reminder

Set a gaming time reminder. You will receive a notification when you reach the time limit you set yourself, helping you stay aware of how long you have been playing.

To activate self-exclusion tools or deposit limits, log in to your pubg2 account and go to Account Settings, or contact our support team via live chat or email. All requests are processed within a short time and recorded for security purposes.

Play at pubg2 with Full Confidence

Register a pubg2 account today and enjoy safe, responsible, and entertaining gameplay. A 200% welcome bonus of up to RM300 awaits you — with clear and transparent wagering conditions.

Minimum age 21. Play responsibly.

FAQ

Questions About Responsible Gambling

The minimum age to open an account and play at pubg2 is 21 years old. This applies to all game types on our platform, including slots, live casino, and sports. Identity verification using MyKad or a relevant document will be carried out during the registration process.

You can activate self-exclusion in two ways: first, go to Account Settings after logging in and select the available self-exclusion option. Second, contact our support team via live chat or email — they will process your request within a short time. Once activated, the account cannot be used to log in or make deposits for the duration of the exclusion.

Yes, you can set daily, weekly or monthly deposit limits in your account settings. These limits take effect immediately once saved. If you wish to increase the limit, the change will only take effect after 24 hours as an added protection measure. The minimum deposit at pubg2 is RM10 for all payment methods.

The first step is to acknowledge the situation and seek help. You can contact pubg2 support via live chat or email for guidance on using self-control tools such as self-exclusion. Our team is available 24/7 in Malay and English and can guide you through the process that best suits your needs.

pubg2 operates under an international licence. The platform uses data encryption to protect the personal and financial information of every player. All transactions use secure payment methods such as Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay, and cryptocurrency.

pubg2 customer support is available 24/7 through two channels: live chat within the platform and email at [email protected]. Both channels provide service in Malay and English. No need to wait for office hours — we are ready to help at any time.